Privacy Policy

1. Information We Collect

 

We may collect the following personal information when you use our website or make a booking:

    •    Name

    •    Email address

    •    Phone number

    •    Booking details (dates, number of guests, special requests)

    •    Payment information (processed securely via third-party services)

 

We only collect information that is necessary for booking and providing our services.

 

2. How We Use Your Information

 

Your data is used to:

    •    Process and confirm your booking

    •    Communicate with you before and during your stay

    •    Improve our website and services

    •    Respond to your questions or requests

    •    Meet legal obligations (e.g. tax or guest registration)

 

We do not sell or share your personal data with third parties for marketing purposes.

 

3. Cookies & Website Analytics

 

Our website may use cookies to enhance your browsing experience and help us understand how visitors use the site. You can manage cookie preferences through your browser settings. We may also use Google Analytics or similar tools to track anonymous visitor data.

 

4. Data Protection & Security

 

We take data protection seriously and use secure technologies to keep your information safe. Your personal data is only accessed by authorised individuals and stored in secure systems.

 

5. Your Rights

 

Under GDPR (General Data Protection Regulation), you have the right to:

    •    Access the personal data we hold about you

    •    Request corrections to inaccurate information

    •    Request deletion of your personal data (where applicable)

    •    Object to or restrict certain types of data processing

 

To make a request, please contact us at: +44 7876 787 972

 

6. Third-Party Services

 

We may use trusted third-party providers (e.g. payment processors, booking platforms) who are also required to comply with data protection regulations.

 

7. Updates to This Policy

 

This Privacy Policy may be updated from time to time. We encourage visitors to check this page periodically to stay informed about how we are protecting your information.

 

Last updated: 14/06/2025